**Privacy Policy in accordance with Regulation (EU) 2016/679 (GDPR)**
This privacy policy is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and describes the management methods for processing the personal data of users who interact with the RE/MAX Agave real estate agency's microsite.
1. **Data Controller**
The data controller is RE/MAX Agave, with its registered office at Via Dante Alighieri, 7 Interno 25, 20079, Basiglio, VAT No. 07082390829. For any information regarding the processing of personal data, you can contact the controller at the email address: info@remax-agave.it.
2. **Types of Data Collected**
The personal data collected through our microsite may include:
- **Navigation Data**: Information automatically collected through the use of the site, such as IP addresses, domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the requested resources, request time, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the response given by the server (successful, error, etc.), and other parameters related to the user's operating system and IT environment.
- **Data Voluntarily Provided by the User**: Personal information voluntarily provided by the user through contact forms, information requests, newsletter subscriptions, or other services offered by the site. These may include name, surname, email address, phone number, and other information necessary to provide the requested service.
3. **Purpose of Data Processing**
The personal data collected are processed for the following purposes:
- Management of information requests and commercial contacts. - Sending promotional communications and newsletters, with the user's consent. - Fulfillment of obligations under laws, regulations, or EU legislation. - Improvement of the quality of services offered and the browsing experience on the site. - Anonymous statistical analysis for marketing purposes and service improvement.
4. **Legal Basis**
The processing of personal data is based on the following legal bases:
- Consent of the data subject (Art. 6, para. 1, letter a GDPR) for sending promotional communications and newsletters. - Performance of a contract or pre-contractual measures (Art. 6, para. 1, letter b GDPR) for managing information requests and commercial contacts. - Compliance with legal obligations (Art. 6, para. 1, letter c GDPR) for adherence to current regulations. - Legitimate interest of the controller (Art. 6, para. 1, letter f GDPR) for statistical analysis and service improvement.
5. **Data Retention**
Personal data are processed using automated and non-automated tools for the time strictly necessary to achieve the purposes for which they were collected. Adequate security measures are adopted to prevent data loss, unlawful or incorrect use, and unauthorized access.
In particular, data collected for contact and commercial communication purposes will be retained until the user withdraws the expressed consent. Navigation data are retained for the time strictly necessary to ensure the security and proper functioning of the site.
6. **Data Subject Rights (Articles 15-22 GDPR)**
Users have the right to exercise the rights provided by Articles 15-22 of the GDPR, and in particular:
- Right of access: to obtain confirmation of the existence or non-existence of personal data concerning them. - Right to rectification: to obtain the correction of inaccurate data. - Right to erasure: to obtain the deletion of data under certain circumstances. - Right to restriction of processing: to obtain the restriction of data processing under certain conditions. - Right to data portability: to receive the personal data provided to the controller in a structured, commonly used, and machine-readable format. - Right to object: to object to data processing for legitimate reasons. - Right not to be subject to a decision based solely on automated processing.
To exercise these rights, users can contact the data controller at the email address: info@remax-agave.it.
7. **DPO and Contacts**
Currently, RE/MAX Agave has not appointed a Data Protection Officer (DPO), as it does not fall under the mandatory cases provided by the GDPR. However, for any issues related to the processing of personal data, you can contact the data controller at the email address: info@remax-agave.it.
This privacy policy may be subject to changes. Users are advised to periodically check this page for any updates.